Eden is the perfect sanctuary for people from all walks of life. No matter your gender, age (18 years and older), professional status or lifestyle, Eden has facilities, activities and therapies to suit everyone’s needs. Eden is not a rehabilitation centre. Our staff are not trained or qualified to treat or accommodate persons who require prescribed rehabilitation treatment. Please visit “Is Eden Right for You” for further details.
Many of our guests choose to come on their own and Eden is a rare place that offers an environment which is very comfortable for them to do so.
Eden activities cater to people of all fitness levels and abilities and much of the program is about unwinding and relaxation.
Eden occupies over 380 acres of lush tropical rainforest. The environment is expansive and some areas are elevated, so you will need to be able to walk up the hill. For most guests though, the beautiful surrounds and the leisurely pace of the valley makes it worth any effort expended.
Feel free to contact us if you are concerned about your personal fitness level or an injury that may hinder your abilities.
You can download our checklist here for a clear guide on what to bring with you.
Check-in will be anytime between 2pm-4pm on your day of arrival.
You will be asked to provide your flight or travel details upon confirmation of your booking so that suitable transfers can be organised, if required.
If you wish to start your Eden experience earlier, for $55.95 you can join us for lunch on your arrival day. Although your room will not be ready until 2pm you will still be able to have use of all our facilities and be able to join us from as early as 11:30am. Please speak with our reservations team if you wish to be included in our arrival lunch service.
We encourage you to disconnect from technology and take a complete break from the outside world. This will allow you to get the full Eden experience and focus completely on yourself and your wellbeing.
As there is no wireless reception in our beautiful valley, we are happy to say that you will not receive a signal or mobile connection, so you can enjoy the digital detox!
We understand some guests do need to “touch base” with loved ones and work and therefore we provide access to landlines and limited use of internet. But if refraining from technology could pose a genuine problem for you during your stay please contact reservations on 1800 074 157.
Eden Retreat Cancellation Policy
All reservations made after 22/04/22 are subject to the following conditions. Please note, all cancellations are required in writing.
Reservations cancelled more than 14 days in advance of your arrival, may be rescheduled within 12 months from the date of booking, or have the deposit refunded.
Cancellations made between 14 days and 7 days prior to arrival may be rescheduled within 12 months from the date of booking. No further amendments will be permitted. If rescheduling is not possible, the deposit payment will be forfeited.
Cancellations made between 7 days and the day before arrival, will forfeit the $1200 per person deposit paid.
Cancellations made on the day of arrival will forfeit the full balance paid.
Transfers are finalised at 2:00pm the day prior to arrivals and departures. Cancellations or amendments made after this time will incur a 100% cancellation fee.
If you would like to discuss your upcoming stay or change your current booking, please contact us on 1800 074 157 or reservations@eden.com.au
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